Is American Student Assistance a legit company?
For a few years now I have received a letter every 5-6 months from American Student Assistance, saying there is "a data discrepancy between the information they have for your social security number and the social security number we [ASA] supplied in our recent electronic submittal." Then the letter asks me to "please provide at least two forms of the requested supporting documentation listed below so that we can resolve this matter. Please be sure that at least one form of identification contains your social security number." The list of acceptable documentation includes passport, drivers license, W-2 form, pay stub, etc. And plus, they want a signature.
Talk about sending up red flags all over the place...
So my question is: are these guys legit? Has anyone else ever gotten a letter like this? Because it sounds like a snail mail identity theft phishing scam.
My student loans were taken out in 1998-99, and have always been in good standing. I bought a house a week ago, and my credit scores were very good (791, 800, 801), so I know whatever "discrepancy" this is hasn't affected my credit.
Should I contact the servicer on my student loans (Access Group)?
Any advice is greatly appreciated. Thanks!