DebtConsolidationCare [A+ on BBB] Logo
DebtConsolidationCare Forums
Discuss your problems and get out of debt
Get honest and blunt feedback on your debt issues from Experts for FREE
For Free Debt Counseling: Call 800-DEBT-913 or

Is American Student Assistance a legit company?

member profile picture
Posts: 2
Credits: 296.45
[Donate]

Hi, all,
For a few years now I have received a letter every 5-6 months from American Student Assistance, saying there is "a data discrepancy between the information they have for your social security number and the social security number we [ASA] supplied in our recent electronic submittal." Then the letter asks me to "please provide at least two forms of the requested supporting documentation listed below so that we can resolve this matter. Please be sure that at least one form of identification contains your social security number." The list of acceptable documentation includes passport, drivers license, W-2 form, pay stub, etc. And plus, they want a signature.

Talk about sending up red flags all over the place...

So my question is: are these guys legit? Has anyone else ever gotten a letter like this? Because it sounds like a snail mail identity theft phishing scam.

My student loans were taken out in 1998-99, and have always been in good standing. I bought a house a week ago, and my credit scores were very good (791, 800, 801), so I know whatever "discrepancy" this is hasn't affected my credit.

Should I contact the servicer on my student loans (Access Group)?

Any advice is greatly appreciated. Thanks!

-Mike




Unregistered

Sub: #1 Personally, I would Not send them anything
Fri, 11/06/2009 - 10:31

Personally, I would Not send them anything




paulmergel


Posts: 15508
Credits: 135761.15272958

Sub: #2 i would alert your loan provider,and file a complaint at WWW.FTC
Fri, 11/06/2009 - 10:34

i would alert your loan provider,and file a complaint at them know a possible id theft scam involving student loans is out there.because it is a scam to get your information.




SOAPLADY


Debt Samaritan
Posts: 17211
Credits: 474637.13869987

Sub: #3 American Student Assistance is very much a legitimate guarantor
Fri, 11/06/2009 - 11:19

American Student Assistance is very much a legitimate guarantor or stafford and private loans. http://www.amsa.com/about/ The Access Group is a lender/servicer....ASA would be your guarantor. I would suggest you follow up with ASA...they are probably required by law to send you that notification.




paulmergel


Posts: 15508
Credits: 135761.15272958

Sub: #4 the notification yes,but all of that documentation?say it ain't
Fri, 11/06/2009 - 11:30

the notification yes,but all of that documentation?say it ain't so.i do think there is a scam using that name.i never meant to infer that they are a scam.it's just that someone could use that name to phish.do student loans really ask for passports,drivers license,w-2,and a pay stub?again say it ain't so soaplady.




SOAPLADY


Debt Samaritan
Posts: 17211
Credits: 474637.13869987

Sub: #5 There were times when I was in collections that social security
Fri, 11/06/2009 - 11:37

There were times when I was in collections that social security numbers were conflicting....apps are done on paper and manually keyed in by some minimum wage data entry person at the lender. Errors DO happen so we did have to collect multiple sources to correct the error. Nowadays will online apps, errors do not occur as often.




paulmergel


Posts: 15508
Credits: 135761.15272958

Sub: #6 wow!!!!!!!!!! it's just with all the phishing scams it does look
Fri, 11/06/2009 - 11:40

wow!!!!!!!!!! it's just with all the phishing scams it does look weird,but if you say so.then it's legit.




SOAPLADY


Debt Samaritan
Posts: 17211
Credits: 474637.13869987

Sub: #7 I think it is pretty irresponsible that the poster has been get
Fri, 11/06/2009 - 11:44

I think it is pretty irresponsible that the poster has been getting these letters for a few years and has ignored them. People always seem to find fault in the guarnators activities but they dont follow up when requested.




MKM
Posts: 2
Credits: 296.45

Sub: #8 Thanks for the info, Soaplady. Irresponsible? I hear what you'
Fri, 11/06/2009 - 16:13

Thanks for the info, Soaplady.
Irresponsible? I hear what you're saying, but on the flip side, one could say that it would be irresponsible to blindly send my SSN and other data to some group I've never heard of. If Access Group had sent this request, that would be different.

Thanks, again,
Mike




SOAPLADY


Debt Samaritan
Posts: 17211
Credits: 474637.13869987

Sub: #9 Did you ever look up who American Student Assistance is? Call t
Fri, 11/06/2009 - 16:20

Did you ever look up who American Student Assistance is? Call them? They were not blindly writing you. You could have looked them up on NSLDS as well.




Unregistered

Sub: #10 don't do it. soap lady works for ASA. ASA is known to be a cro
Tue, 02/16/2010 - 12:25

don't do it. soap lady works for ASA. ASA is known to be a crooked company in the industry. one of the worst out there.




Add new comment

Attachment
More information
  • Files must be less than 2 MB.
  • Allowed file types: txt pdf jpg jpeg png.
CAPTCHA
This question (Case Insensitive) is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA

Share post

Page loaded in 1.704 seconds.