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I just recently got them to approve my payoff amount and they have agreed to take everything off my credit within 30 days. But, they didn't have anything in writing that would say that once I pay this payoff amount I will have a paid in full by the creditor and that they will take it off credit as promised. I was told well the phone call is recorded so this should be good enough. What do you suggest?? should I contact the creditor and send them a letter stating that I have heard from the collection agency and they have said you approved the amount and it will be deemed paid in full once they receive payment. Can you give me something in writing??




Ask them to update your account as "paid in full". Send them a letter.

Sub: #1 posted on Wed, 11/01/2017 - 18:43

sanderspatricia29 sanderspatricia29

(Posts: 613 | Credits: 64.31)

should I contact the creditor and send them a letter stating that I have heard from the collection agency and they have said you approved the amount and it will be deemed paid in full once they receive payment.


Yes. Don't pay a penny otherwise.

Sub: #2 posted on Thu, 11/02/2017 - 13:40

ditchdebt ditchdebt

(Posts: 661 | Credits: 253.26)

Dont pay off the amount unless you receive a written document from their side. Compel them to give you a written approval or else take help of an attorney!

Sub: #3 posted on Fri, 11/03/2017 - 17:11

Phil Bradford Phil Bradford

(Posts: 163 | Credits: 16.64)

Send them a letter and ask for a written statement as"paid in full". Don't pay off the amount unless you receive the letter from their end.

Sub: #4 posted on Mon, 11/06/2017 - 18:21

Barbara Delinsky Barbara Delinsky

(Posts: 272 | Credits: 27.01)

First have the written document then think about the payoff amount.

Sub: #5 posted on Tue, 11/07/2017 - 18:49

Mabelle Page Mabelle Page

(Posts: 153 | Credits: 14.99)

You shouldn't pay before you get a written document. However, even if they don't update the report as "Paid in full", a "Settled" status will have a better impact on your credit report instead of an unpaid debt.

Sub: #6 posted on Fri, 11/10/2017 - 18:20

Good Nelly Good Nelly
Industry Expert
(Posts: 2659 | Credits: 531.75)

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