SHW Recovery or Smith, Haynes and Watson Recovery is a third party collection agency based out of Kansas City, Missouri. They are involved in collecting mostly for payday lenders but they also collect on subprime accounts, utility bills and credit card debts. They represent many creditors including Eastside Lenders. Hence, if you have loan with this lender and have defaulted on it, you might have to deal with SHW as well.
What consumers have to say about SHW Recovery
Consumers participating in the DebtCC forums have shared their experiences with the company. Here's what they have to say.
Unauthorized withdrawal: According to a member, fedupinpa, SHW Recovery collection agency made direct withdrawals from her account without any authorization.
No response to customers: Consumers have complained that they never get a real person to speak to when they try to contact SHW Recovery about the unauthorized withdrawals. Know more...
What to do when SHW Recovery has debited your account
Check account balances frequently - It is important that you keep checking your bank account balance time to time to learn about any unauthorized transaction. If you see unauthorized withdrawal from SHW Recovery Services, you'd need to take immediate action. You either need to set up a payment plan with them to get rid of the account fast or you may send a validation letter if you aren't sure that you owe the debt.
Dispute the withdrawals with the bank - Once your account gets debited the best option for you is to dispute the withdrawal with the bank and get it reversed. Most of the banks would cooperate with you in this regard. However, some may require a police report, especially the credit unions, in order to take action against SHW Recovery.
Cancel credit/debit card information - You must cancel any debit or credit card information that you have given during applying for the loan.
Contact SHW Recovery - You may also try to contact SHW directly to dispute the matter. You can use the following address and phone number to contact SHW Recovery.
Smith Haynes & Watson Recovery, LLC or SHW Recovery 6950 W 56th St Mission, KS- 66202
By signing up a debt counseling session, your provided details (Name, Email ID and Phone No.) will be forwarded to the company advertising on the DebtCC. However, you have no obligation to use their services.
Some creditors and collection agencies refuse to lower the payoff amount, interest rate, and fees owed by the consumer.
Creditors/collection agencies can make collection calls and file lawsuits against the consumers represented by the debt relief companies.
Debt relief services may have a negative impact on the consumer's creditworthiness and his overall debt amount may increase due to the accumulation of extra fees.
The amount which the consumer saves with the use of debt relief services can be regarded as taxable income.