Plain Green Loans Response - Can I Consider Loan PIF?
I have/had a loan with Plain Green Loans and overpaid them. I sent the letter on this site asking for PIF, refund, and to stop ACH debits/contacting me further to Plain Green Loans. Their response was as follows:
We are in receipt of your recent written complaint dated xx/xx/xxxx, and as you requested, your account has been closed from further activity. We will make no further attempts to debit your bank account, nor will we make any further attempts to contact you by phone or email. We believe that this resolves the matter.
Plain Green, LLC is a wholly-owned tribal enterprise, owned and operated by the Chippewa Cree Tribe of the Rocky Boy’s Reservation, Montana, a sovereign Indian Nation. We understand that you are not satisfied with our product, and pursuant to your request we will make no further electronic debits to your bank account, nor will we make any further attempts to contact you by phone or email. Again, we believe that this resolves the matter and that you will find this satisfies your concerns.
Plain Green, LLC
They didn't mention anything about the refund, but I don't really care about the refund and just want to make sure my account is marked as PIF.
Is it safe to consider this response from them as them acknowledging that my loan has been PIF? They mentioned my account being closed (I can't access it online anymore either), but could that mean that they sent it to a collections agency instead? Will this be taken off of my credit report?
Looking for any insight and if anyone else here has had a similar experience when sending a PIF letter to Plain Green Loans. What was their response and the outcome?