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Hello,

I took out a Check n Go installment loan and have made two payments of $246. It's becoming too much for me to sustain and I want to work with them perhaps an EPP or try and get a fee reduction but do I have to let it default into collections in order to get that to happen? I've got around $2500 left on the loan. Really trying to get out of the installment loan trap that I created for myself :(

Thanks!




They are a legal lender - the best thing is to call them and see what they can do - have a plan in mind on what you can. They may make you default to let you do a payment plan!

Sub: #1 posted on Tue, 01/27/2015 - 07:26

HelpinAZ HelpinAZ
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(Posts: 1873 | Credits: 288.1)

Thanks for the reply! I called them earlier and they told me they can't do anything, basically if the payment doesn't happen then I go to collections and can work out a payment plan. What I would love to do is get lower payments but they make it sound like I can only do that if I default.

Sub: #2 posted on Tue, 01/27/2015 - 07:33

Sonya T Sonya T

(Posts: 24 | Credits: 4.06)

that's chech-n-go's playbook.find the regional,or corporate office info,and contact them.explain the situation.they have helped alot of people when the actual storefronts didn't.

Sub: #3 posted on Tue, 01/27/2015 - 22:58

paulmergel paulmergel
Moderators Cum Industry Expert
(Posts: 15506 | Credits: 1356.56)

I have been calling around but I can't reach anyone who can help me BEFORE my account goes into collections. I guess I am just going to have to revoke the ACH until it gets into collections and then deal with them

Sub: #4 posted on Wed, 01/28/2015 - 04:25

Sonya T Sonya T

(Posts: 24 | Credits: 4.06)

That will be the best avenue - once in collection they have to work with you or not get anything with out suing.. trust me they will work with you!

Sub: #5 posted on Wed, 01/28/2015 - 04:33

HelpinAZ HelpinAZ
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(Posts: 1873 | Credits: 288.1)

Check n Go has me in collections over my last payment not going through and I called them - they will only work with me on that payment and say they can't help with the rest. Furthermore they told me if another payment is returned and I end up back in collections that I will default, and that they will report me to Certegy and I will no longer be able to write checks. I know people here have been successful getting an EPP or a settlement but this woman just would not work with me....how do I get them to help with the payments? They referred me to customer service.

Sub: #6 posted on Tue, 02/10/2015 - 22:17

Sonya T Sonya T

(Posts: 24 | Credits: 4.06)

is this woman part of the regional corporate,or just works at store you went to?even a legal lender can be reported to your AG as threatening certegy on one,or two missed payments isn't right.in fact what state are you in again?check your state laws in regards to recording calls.if you are in a one party state you can record without telling them.get the certegy threat on tape.trust me check-n-go has been reported,and sued many times so again just because a lender is legal doesn't mean they always act legaly.

Sub: #7 posted on Tue, 02/10/2015 - 22:29

paulmergel paulmergel
Moderators Cum Industry Expert
(Posts: 15506 | Credits: 1356.56)

She was from the corporate office. She said that she is only able to discuss the payment that did not go through two weeks ago which is now $25 more than what the bi-weekly payments were. She said she can schedule that one out with me but that's it, she has nothing to do with the other weekly payments that I have set up. I am in California. I'm not trying to skip out on paying I am just interested in getting more reasonable payments because $246 every two weeks is hard to make. I'm also interested in an EPP but she said she can't do that?

Sub: #8 posted on Wed, 02/11/2015 - 01:44

Sonya T Sonya T

(Posts: 24 | Credits: 4.06)

If you default on the loan and they want their money they are going to have to discuss a repayment plan... Which department is this lady in? Did you revoke their authorization for ACH prior to them taking the payment if so why are they tacking on $25 is that a returned item fee or late fee? Threating to report you to certegy makes no sense if you revoked their ACH - you did not have a returned item - you are defaulting on a loan.. bad debt is not a reason to report you to them.

Sub: #9 posted on Wed, 02/11/2015 - 04:05

HelpinAZ HelpinAZ
Moderators
(Posts: 1873 | Credits: 288.1)

I actually forgot to revoke the authorization which is probably where the $25 fee came from (I was so busy trying to get out from under the other tribal installment loans I had). I blocked them, with my bank. So if I revoke authorization would that put me in a better spot to try and negotiate a payment plan? I can do the EPP for my balance if I can make a monthly payment.

Sub: #10 posted on Wed, 02/11/2015 - 05:57

Sonya T Sonya T

(Posts: 24 | Credits: 4.06)

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