Sat, 03/01/2014 03:31
Any advice on responding? I had 2 loans totaling $1600, paid over $2100.
Thank you for your recent correspondence. We have reviewed your account and find that there is a misunderstanding regarding our ability to lend to residents of your state. Please refer to the opening paragraphs of your Loan Agreement for further explanation. We have attached a copy for your review.
Your account is currently in our Recovery Department with a balance of $5,490. You may contact our Recovery Department to assist you in making your payment arrangements. Please keep in mind, without a resolution with our Recovery Department; your account may be sold to a 3rd Party Debt Collection Agency.
Our Recovery Department is available during our regular office hours 7:00a.m. To 3:30p.m. CST, Monday through Friday at 1.877.636.1353, Option 3.