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888-696-0090 - is this number belongs to Payment direct online?

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Posts: 240
Credits: 7730.15
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I send one of my PDl's a complaint letter at the beginning of April, telling them that they overcharged me by $245 and I was demanding a refund (I knew my chances were slim). I borrowed $200 and they were continuing to take out $89 every two weeks. In ended up having to close that checking account. Yesterday they send me an email telling me that they were going to credit my account but needed my checking information. I called my bank and told them the situation and he suggested that I do give them the information, but if there is any money deducted, then the bank will dispute it. What do you all think. I don't know of any other way to get this money back. This is only one of many that overcharged me. Their name is Payment Direct Online.




paulmergel


Posts: 15508
Credits: 135761.15272958

Sub: #1 reply
Thu, 05/07/2009 - 05:32

no,no,no.never give your new bank info under any circumstance.sorry,but some bank employees will say anything.my stance is if they won't send it get a PIF.they will make your life miserable.




Bayley5
Posts: 240
Credits: 7730.15

Sub: #2 Actually, I jsut called the 888 number in her email and it was c
Thu, 05/07/2009 - 05:33

Actually, I jsut called the 888 number in her email and it was called World Wide Cash. Payment Direct Online was in the email they sent to me.




Bayley5
Posts: 240
Credits: 7730.15

Sub: #3 Should I demand a PIF and a refund? That refund would definitel
Thu, 05/07/2009 - 05:35

Should I demand a PIF and a refund? That refund would definitely come in handy. Are there any other ways to get a refund from them?




Unregistered

Sub: #4 do not give them your new account info. NEVER DO THAT. You can g
Thu, 05/07/2009 - 05:39

do not give them your new account info. NEVER DO THAT. You can get a refillable visa and ask them to put the refund on that




Bayley5
Posts: 240
Credits: 7730.15

Sub: #5 I do a debit VISA that i totally forgot about. Thank you for th
Thu, 05/07/2009 - 05:40

I do a debit VISA that i totally forgot about. Thank you for that advice. But where do I get the routing and account number from?




puddlejmpr

Posts: 1634
Credits: 7480.5

Sub: #6 yes, tell them to mail you a PIF letter along with a check or mo
Thu, 05/07/2009 - 05:41

yes, tell them to mail you a PIF letter along with a check or money order. They could just betelling you that they will credit your account just so they can turn around a take more from you. Do as Paul says and do not give out your new account to ANYONE!!!!




nohiogal

Posts: 2584
Credits: 11799.75

Sub: #7 Yeah that is BS and probably a trick to get your new account inf
Thu, 05/07/2009 - 06:26

Yeah that is BS and probably a trick to get your new account information.

DO NOT GIVE IT TO THEM.

Demand a cashiers check or money order.




Bayley5
Posts: 240
Credits: 7730.15

Sub: #8 i will show you guys the email......The first on is from yesterd
Thu, 05/07/2009 - 06:34

i will show you guys the email......The first on is from yesterday and the second on is from April....

From: "janet c"
To:
Subject: FW: customer complaint
Date: Wed, 6 May 2009 16:26:58 -0400

Hello again,

I have received authorization to credit your account in the
amount of $245.00. The only way I have of doing this credit
is through an ach transaction to a bank account. I will
need a routing number and account number to an account in
order to process this. If I can process it on Thursday you
will have the money on Friday. If you would feel better
talking to me in person instead of sending the information
through an e-mail, please feel free to call me at the number
below. I am in the office from 9am to 5pm eastern time.

Thank you,

Janet

Manager

[email]janet@paymentdirectonline.co m[/email]

W# 888-696-0090 x 302

F# 800-495-6441

_____

From: janet c [mailto:janet@paymentdirecto nline.com]
Sent: Monday, April 20, 2009 10:04 AM
To:
Subject: customer complaint



Good Morning Ms. (deleted)

I received your letter regarding your loan with Payment
Direct. I forwarded your account on to our Consumer Dispute
Department for review. Please allow 10 days for their
review.



Thank you,



Janet

Manager

[email]janet@paymentdirectonline.co m[/email]

W# 888-696-0090 x 302

F# 800-495-6441




beli2005
Posts: 882
Credits: 5668.05

Sub: #9 I would tell them that due to fraud on your account you do not h
Thu, 05/07/2009 - 07:32

I would tell them that due to fraud on your account you do not have a checking account and would like them to mail you a check.

Or you could just tell them that you no longer have a checking account.




Bayley5
Posts: 240
Credits: 7730.15

Sub: #10 She emailed me back and accepted the routing and account # from
Thu, 05/07/2009 - 08:08

She emailed me back and accepted the routing and account # from the prepaid card. She said that being they are a call center, they cannot issue checks or money orders. I guess I will see tomorrow if the money is deposited. I will let you all know.




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