I came across this site a month ago when I was looking for a solution to the online payday loan trap I found myself in. I discovered that all of my loans were either offshore or tribal and illegal in my home state of North Carolina. I have followed the steps on this site, but have only gotten 1 paid in full letter from Golden Valley Lending. I have 5 other loans still in dispute and am getting a bit discouraged. First up, I’d like some advice with American Web Loan.
I first received a $1000 loan from AWL in May and made payments totaling $2200 to pay it off. I found myself still in financial trouble and opened another in August for $1100. I have paid $627 towards this loan. When combining the two loans, I have received $2100 in deposits and paid $2827 resulting in a $727 overpayment.
I sent all of this information to American Web Loan – but they never responded to my emails. Instead I kept receiving phone calls on my cell and even at my work. I called back once to request that they not contact me at work. This worked for a week but then they were back at it. I emailed them again stating I would only communicate through email. They continued to call so I filed a complaint with BBB. A resolution specialist called me and I talked to her. She of course said the loan I had was legal and I owed the remaining balance. She made an offer to slightly reduce the balance, but that was it. She said she could not apply the overpayment for my previous loan to the current one. I told her that was bull crap, but she continued to state that I had received false information. She ended the call stating my case would be returned to the recovery department.
I am worried because it sounds like they have some nasty collection practices. Is there anything else I can do now to get this resolved before it gets to that point? Has anyone had any success getting a paid in full from American Web Loan? I know not to expect a refund, but I was really hoping to get a paid in full.