I have an outstanding balance of $822.50 with CASHNET USA. I've paid $490 with represents 122.50 for 4 refinance periods. I am a valued cutomer so instead of the normal $175 fee which would have been $700 in finance fees, I rec'd a discount and had to pay the $122.50 for a total of $490. The $822.50 I owe represents $700.00 principal and $122.50 finance charges. Following is the e-mail I just rec'd from them after sending them a letter. What should I do now?
Dear Diane, ( name removed for your safety - Roxy)
*For further assistance with a live representative please contact our collection department at the telephone number listed below.
If you have any questions or concerns, our collections team is available seven days a week via phone and email.
CashNetUSA Collections Department(888)801-9078 Direct Line(866)350-0110 Fax cashnetusa(dot)com Mon-Fri: 6am to 11pm CST Sat-Sun: 8am to 8pm CST
By the way, I live in PA. The e-mail I sent is what Roxy sent me in an original post.
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