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Please Need Help - Being harassed about a Paid Loan

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Posts: 15
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Hi I have a situation that I need some guidance one. Sorry, this is so long!

In 2008 I took out some online loan from Money and More out of California. I took out 4 loans and all of them I paid back on the assigned due date. In June 2010 I received a call from a collection agency saying that on one of the days I didn’t pay back the loan. I went to my old back, got bank statements to prove that I did in fact pay it back. Fax the information over to the CA. A month later in July, I received a call from another CA saying again, that I owed Money and More money and that I did not pay back a loan. Again, I faxed over the information verifying that I did. Once again the same CA, but a different person called me in August of 2008 and after a screaming match I faxed over the necessary paperwork. Mind you from both collection agencies it was the same dates.

Date back to last week and I receive a voice mail on my cell phone from someone named Candice Marshall stating that she was looking for me because papers were being served in the Milwaukee District Court system (I live in Wisconsin) on an unpaid debt. She left me a number to call. I was going to ignore it, but when she called my sister yesterday and left her a message, I ended up calling the number she gave me. The number was 888-828-0867 and when I called last night they were not open, but it was for a place called SS Group. So I called back this morning and was told SS Group was not a collection agency, but they were the legal representatives of Money and More and that I was being served papers because of Check Fraud. After that I didn’t let her finished and I gave her the story of the collection agencies and what I had been through already and that I would love to go to court to get this settled.

That’s when she transferred me to their “senior legal advisor”. When I asked him what date I supposedly did not pay back, he gave me one of the same dates that I had faxed to two different collection agencies in 2010. So then I asked why SS Group was even calling me if they were serving me papers. And he said they didn’t call me Candice did and when I asked who Candice was he said she was with the Milwaukee County Sheriff’s Department. I told him why would she give me the number to SS Group and he gave me some crap about getting a chance to try and settle. So when I asked what their address was he, wouldn’t give it to me nor would he give me a phone number for Money and More.

I still have old emails from Money and More with my agreement with them and found an address and phone number. When I call the 800 number (800-397-3845) it just directs me to an email address. When I try the direct line (951-927-7333) it says “All circuits are busy”. When I go to the BBB site to look up Money and More, it doesn’t look like they are even in business any more.

This is getting ridiculous and I’m beyond fed up. I really don’t think this is going to court, even though I was given a supposed case number. In Wisconsin you can look up court cases on anyone and I don’t see anything under my name. I really want to file a complaint against Money and More and the SS Group but I don’t know how to go about it or even what to do.

What should I do now? Any help would be greatly appreciated.


For starters, file a complaint with the FTC and your state's AG against this idiotic collection agency.

Then, when they call again, tell them to please send someone over to serve you with their papers.

This is a SCAM! Do NOT give these people any more information. They are trying to get your info so they can steal more money from you.

Don't fall for it.

After you tell them off, don't bother even picking up the phone again.

Sub: #1 posted on Thu, 04/05/2012 - 21:23

OhioGal1 OhioGal1
Moderators Cum Industry Expert
(Posts: 5254 | Credits: 830.26)

Thanks so much for the reply! I'm on the FTC site now and will be filing a complaint and will do the same with the Wisconsin AG site.

Thanks again,


Sub: #2 posted on Thu, 04/05/2012 - 21:29

sydsavmom sydsavmom

(Posts: 15 | Credits: 5.36)

I just got a call from them too. They refused to give me any information so I told them to file in court. I am going to file complaints myself about this company. They called relatives of mine that I have not seen in about 30 years.

Sub: #3 posted on Thu, 04/12/2012 - 03:01

bjk3.5 bjk3.5

(Posts: 16 | Credits: 4.93)

just wondering if you still had the address to the ss group....they have been harassing us all week and my fiance called to get their address and of course they wont give it......but we would like to give it to our attorney....thanks for any help you can give.

Sub: #4 posted on Fri, 05/18/2012 - 17:05


Sorry, but I don't have an address for them, the person I talked to would never give it to me. Once I filed my complaints with the FTC, I called back and no one answered so I left a message that I had filed a complaint against them and that they were not to call me or anyone in my family again.

I have not heard from them since...

Sub: #5 posted on Tue, 05/22/2012 - 02:47

sydsavmom sydsavmom

(Posts: 15 | Credits: 5.36)

I just received the same call not to long ago and i shut them down. I read that collector from head to toe, I also informed them what they are doing and saying is aganist the law. There are certain word that they can use when they speak with you. I was afraid at first, but now that I know what collection agencies can and cannot due.

Sub: #6 posted on Wed, 06/06/2012 - 19:53


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