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Leading Edge Recovery Solutions - Feedback and complaints against them

Leading Edge Recovery Solutions, LLC is a collection agency based in Chicago. They claim to provide world-class service to their clients.

Is anyone satisfied with Leading Edge Recovery Solutions?

Though most consumers have complaints against this CA, a few of them have some good words to say about the company. Given below is the feedback they have shared with the DebtCC community:

  • The CA helps in resolving debts: A person claims that the CA was co-operative and helped him resolve his debt. He did not have to pay much interest and late fees. He says that the company is thoroughly professional and does not put their customers' privacy at stake. Know more.
  • Company representatives are compassionate: Some customers say that the company representatives are nice people to deal with. One such customer says that the representative he talked to was the “nicest individual” and was very compassionate. Get more details on this.

What are the Leading Edge Recovery Solutions complaints?

Even though some have expressed their satisfaction with this collection agency, a majority of the consumers have complaints against them. Given below are some of those complaints:

  • They call the wrong person: Consumers complain that the CA calls the wrong people for debts which they have never owed. Check this out.
  • They refuse to provide written documents: A customer says that the CA was calling him repeatedly to collect a debt. They said he owed them $2900 and demanded an immediate payment of $2000. The customer was not sure whether he owed this debt and demanded written documents from the CA to validate the debt. But the company denied providing him with any written documents. Know the details.
  • They call at workplace and threaten: A lady claims that Leading Edge Recovery Solutions LLC called her husband at his workplace to collect a debt. When she called them back, they threatened to sue her husband and take the money out of her bank account. Check it out.
  • They harass family members: Some people accuse that the CA harasses not just the debtors, but also their family members. An active duty army personnel complained that the CA was harassing his family members continually. They kept calling his parents looking for him, even though he did not owe any kind of debt whatsoever! Know more.
  • They collect debts which do not even exist: A consumer says that Leading Edge Recovery contacted him to collect a debt related to the US Bank. He was very surprised to hear this as he had never dealt with US Bank in his life! He claims that this collection agency is a scam company. Find out more.

You can use the following information to contact Leading Edge Recovery Solutions LLC:

Address: 5440, N Cumberland Ave, Suite 300
Chicago, IL 60656-1490.

Phone: (800) 663-4707

Fax: (773) 380-8802

I had a call on my answering machine from a guy te...
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Posts: 310
Credits: 9011.55

I had a call on my answering machine from a guy telling me to call him back at 800-663-4707. When I looked the number up I found Leading Edge Recovery Solutions LLC out of Chicago, IL.

Has anyone ever heard anything about this company? Any information would be greatly appreciated. Thanks.


Leading Edge Recovery Solutions, LLC
5440 N Cumberland Ave, Suite 300
Chicago, IL 60656

You can search BBB for more info about this company.

I think this can be helpful for you. :D

Sub: #1 posted on Tue, 03/14/2006 - 06:45

Alex_Zee Alex_Zee

(Posts: 92 | Credits: 18.36)

Website of Leading Edge Recovery Solutions:

check out

Link made inactive as per forum rules-Mike

Sub: #2 posted on Wed, 03/22/2006 - 01:31


I have heard of Leading Edge Recovery Solutions LLC...I've dealt with them for a past debt I had. They are legit and pretty reasonable to work with.

Sub: #3 posted on Sat, 06/17/2006 - 03:20


Guest is lying. Leading Edge Recovery Solutions is a collection agency which violate FTC laws.

Sub: #4 posted on Fri, 10/27/2006 - 08:33


im a paralegal for one of the biggest collection lawfirms in the country...any questions about a debt let me know

Sub: #5 posted on Fri, 10/27/2006 - 08:45


I have spoken with them. They are rude, they threaten me and are downright obnoxious. Sometimes the number comes up as a Chicago, sometimes the 1-800 number. I am current on bills, have consolidated two credit cards and am paying that monthly, so I don't know what to do to get them to leave me alone!!

Sub: #6 posted on Sat, 11/04/2006 - 20:06


I had to deal with them earlier today and they are unbelievably unprofessional. When I FINALLY got a live supervisor, all he could say was that he would "listen to the tape" but I doubt he will. I left a message with another supervisor and will be calling later this week to follow up. I WOULD NEVER deal with them EVER.

Sub: #7 posted on Wed, 11/08/2006 - 05:45


I keep getting these annoying, automated messages that Roger Bass wants me to call him. I have no outstanding debts and really resent being harassed by this company.

Sub: #8 posted on Tue, 11/14/2006 - 13:09


This bozo keeps leaving me messages too. Doesn't even say what company he's calling from, or why. I have never been in debt, and I frankly don't even think they know whose number they're calling. Total jerks.

Sub: #9 posted on Wed, 11/15/2006 - 03:27


I just called them and asked for Roger Bass, and the woman actually said 'He's just a recording'. She then asked for the phone number where the messages were being left (I was right - they had no idea who they were calling). Once I gave it, she said they were trying to locate a Jeffrey Miller, whom I've never heard of. She said she would take my number off their list.
Come to think of it, these were probably the same twits who called me a while back trying to locate a Jennifer Miller. When I told them I didn't know her, they acted like they didn't believe me. Rude, unprofessional, and a complete waste of time.

Sub: #10 posted on Wed, 11/15/2006 - 03:41


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