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832-476-1740 - Has anyone dealt with Avante USA?

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Anyone know of an address for these guys? Phone # that came up is (832) 476-1739




JCEMT

Posts: 2935
Credits: 19200.4

Sub: #1 Here is their info from BBB.org Quote:Avante USA, Ltd Yahoo
Tue, 11/13/2007 - 07:56

Here is their info from BBB.org

Quote:
Avante USA, Ltd
Yahoo Map
2954 South Gessner, Suite 265
Houston, TX 77063

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

File Open Date: 01/07/05
Principal: Jeremy Moore, Accounts Manager
Phone Number: 832-476-1740
Fax Number: 832-476-1739
Email Address: mmoore(at)avanteusa.com
Membership Status: This company is not a BBB member
Type of Business: Collection Agencies
Additional Business Names:
Avante USA LTD

CUSTOMER EXPERIENCE

Based on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaint(s).

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

The BBB processed a total of 20 complaints about this company since the firm's BBB file was opened in January of 2005. Of the total 20 complaints since the firm's BBB file was opened in January of 2005, 12 of those were closed in the last 12 months.

Complaints Concerned
Service Issues: 3
Outcome of all complaints -
Resolved: 3

Customer Service Issues: 5
Outcome of all complaints -
Resolved: 3; Unresolved: 1; Administratively Closed: 1;

Contract Issues: 1
Outcome of the complaint -
Resolved: 1

Billing or Collection Issues: 11
Outcome of all complaints -
Resolved: 7; Unresolved: 1; Administratively Closed: 1; No Response: 2

ADDITIONAL TRADENAMES, ADDRESSES AND TELEPHONE NUMBERS

This business also uses the following names, addresses and/or telephone numbers:

Avante USA, Ltd
2950 S Gessner Rd Ste-265 (832) 476-1740
Houston, TX 77063

(832) 476-1740

Avante USA LTD

This is not necessarily a complete list.

EDUCATIONAL/GENERAL COMMENTS

Consumers are encouraged to get as much information as you can about your rights when it comes to dealing with collection agencies. You may view your rights at the Federal Trade Commissions website at www.ftc.gov or call them directly for guidance at (877)382-4357.

ID: 22002922
REPORT DATE: 10/18/2007




mysticmoon_magick
Posts: 16
Credits: 740

Sub: #2 Thank you!
Tue, 11/13/2007 - 10:55

Thank you!




Unregistered

Sub: #3 Their address is 2950 S. Gessner RD, Suite 265 Houston,TX 77063
Mon, 08/18/2008 - 15:45

Their address is 2950 S. Gessner RD, Suite 265
Houston,TX 77063
Phone # 832-476-1740




Unregistered

Sub: #4 use caution if u r paying these people
Mon, 11/24/2008 - 13:01

do not use your credit/debit card-overcharged my card-won't return phone calls been trying to get resolution for 6 weeks now!




Unregistered

Sub: #5 Avante harrassing calls
Tue, 05/12/2009 - 10:57

My son 18 at the time joined Ballys the sales person who signed him up new he was joining the Army and told him not to worry that the contract would cancel if he sent in the deploy papares which he did..1 year later mu hubby and I signed up for a month to month with Ballys they have got my husbands name and SS# and have pinned 3000.00 dollars on him because my husband and my son have the same name except for the middle name/We have explained this to Avante many times and they said they do not care they will ruin my husbands life and credit they have have been calling my husbands work place and cell# saying its him and they keep repeating the ss# and threating they will keep harrassing till we pay them 3000.00 can anyone let me know if I can get a lawyer for this?




Unregistered

Sub: #6 Is Avante Licensed to collect?
Sun, 05/17/2009 - 09:11

CAUTION!! Avante is NOTORIOUS for NOT being licensed & bonded to collect debts in various states. Before sending off your letter, be sure to check & see if they are in fact licensed & bonded (if your state requires that). If they are not, add that info to your letter. Add something like, "Despite that fact that you are not licensed or bonded to collect debts in (state), I am sending this letter to protect my rights. You have been reported to the Department of Commerce in (State)."

You can check if they are licensed by going to your state's Secretary of State website. Also, a quick google search will tell you if your state requires licensing. Hope this helps.




Unregistered

Sub: #7 Avante
Fri, 07/03/2009 - 07:08

I worked for this company a couple of years ago and I can tell you that as a company they do, in fact, try to follow all the rules and work with people on their debts. Some of their collectors are inexperienced and believe that the best way to make debt collection calls is to threaten and talk down to people and that is unfortunate. If you have a problem with the way you are being treated my suggestion is to ask to speak with one of the managers and explain your situation to them. Jeremy Moore is the manager over all of the collectors and is always willing to listen and help.




Unregistered

Sub: #8 My newphew went to Ballys just as a visitors and wound up gettin
Tue, 09/15/2009 - 13:10

My newphew went to Ballys just as a visitors and wound up getting harrassed by Avanti by a Mr.Williams which keeps telling him he owes Bally for the contract he signed and he did not sign any contract with them all he did was to attend the courtesy for the week Bally had given him and signed the week notice they require. We are not going to be harrassed at home because of Avante USA trying to collecto on some person who ever that maybe get your information correct IDOITS!!! Because you are not collecting one Penny I'm reporting you to the BBB.




Chrys Henderson

Posts: 2560
Credits: 17373.3

Sub: #9 Quote:I'm reporting you to the BBB. Excellent! Join the
Wed, 09/16/2009 - 03:18

Quote:
I'm reporting you to the BBB.
Excellent! Join the other 48 people who filed a complaint. Although they haven't been sued for quite a while, only2 - 1 in 2008 and one in 2006. If they act in violation of the FDCPA, and you sue them for it, the $1,000 civil penalty is payable to *you*.

Also file a complaint with the FTC, your state Attorney General, and the Bureau of Consumer Affairs.

Also file complaints against Ballys.




Unregistered

Sub: #10 Avante
Wed, 09/16/2009 - 10:07

You may want to look at both the FTC website to better understand you rights on these debt collectors. I know for a fact this particular company had done some illegal activity in the collections as per the Fair Debt Collection act. Below is a link of FAQ for the FTC.

http:/ /www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm


They also go by the name of SWCC and below is their address.

Mailing Address:

Southwest Credit Card Services, Ltd.

2950 S. Gessner - Suite 265

Houston, Texas 77036
Phone Number:
(713) 787-6946 (Voice & Fax)
Email:
Webmaster: [EMAIL="webmaster@swcredit.com"]webmaster@swcredit.com[/EMAIL]< br />Portfolio Purchase: [EMAIL="mmoore@swcredit.com"]mmoore@swcredit.com[/EMAIL]
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