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I keep getting calls from BCR 1-800-831-7311 (and other variations of this number). They keep asking for a person named Nancy Gonzalez and when I inform them that they have the wrong number, they get all pissy with me. I have ben assured 3 times that they will not call again but I have no idea how to get them to stop calling (the wrong number). They refuse to give their names and they will not give me to a supervisor. They have even hung up on me when I ask for one! What can I do to get them to stop calling?

You can send them a letter via certified mail/return receipt requested, asking them to cease and desist all communication to you on your telephone number of xxx-xxx-xxxx.

I don't know if this contact info is correct, but this is what I found on the BBB site.

B C R Enterprise
10200 Sepulveda Blvd., Suite 370
Mission Hills, CA 91345

If they continue contacting you after you receive your confirmation that your letter was received and signed for, you can file a charge against them for breaking fdcpa regulations.

Sub: #1 posted on Mon, 11/20/2006 - 21:12

Tiffany99 Tiffany99

(Posts: 1059 | Credits: 203.76)

At this point, I am going to try anything and everything to get these calls to stop. It's outrageous.

Sub: #2 posted on Mon, 11/20/2006 - 21:14

edielovesme edielovesme

(Posts: 2 | Credits: 1.33)

i found some info on that phone number see this link

Sub: #3 posted on Mon, 11/20/2006 - 23:58

drowingindebt drowingindebt

(Posts: 208 | Credits: 24.01)

Have you checked to see if your phone company can somehow put a block on the numbers??

Sub: #4 posted on Tue, 11/21/2006 - 00:00

natdust20 natdust20

(Posts: 1345 | Credits: 164.28)

Go to your attorney general office and search for the company, BCR. They must be having some information about their business. File your complaints with the AG.

Call BCR and inform the person who picks up the phone that you have reported them to the AG and the FTC for not stopping to call the wrong person. This should make them change.

Sub: #5 posted on Tue, 11/21/2006 - 01:44

a_neblat a_neblat

(Posts: 407 | Credits: 58.4)

Letter went out today, hopefully there will be no more calls but if there is, I will try some of the other suggestions. Thank

Sub: #6 posted on Wed, 11/22/2006 - 01:46


According to the ripoffreport website BCR's address is:
Bureau of Collection Recovery, Inc.
7575 Corporate Way
Eden Prairie, Minnesota 55344
Ph 888-714-2338

Sub: #7 posted on Thu, 12/07/2006 - 23:58


what ever you do, its wont work. ive tried everything. they dont care. they need alot of complaints from the FTC and AG

Sub: #8 posted on Thu, 07/23/2009 - 05:28


they just called me too, this is ridiculous! they were calling for a gary moore, and gary moore has never lived at this address, they told me that if i wanted to be put on the no call list that i would have to write them a formal letter stating that i don't want to be contacted, and when i mentioned the no call list, they said "we don't have to pay attention to the no call list, we are a collections company" and the lady got pissed off and hung up on me...BULLSHIT!

Sub: #9 posted on Wed, 07/14/2010 - 23:45


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