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TRS Recovery Services: Do customers trust them?

TRS Recovery Services is a part of the First Data family and provides collection services in affiliation with TeleCheck. They work in various market segments and have been accused by several customers of being a scam company.

What do people say about TRS Recovery Services?

There seems to be quite a few TRS Recovery Services complaints from unhappy customers. Here is what they have to say:

  • Call for fake debt: TSR Recovery collection agency has been alleged that they call people for the wrong debt. They have been accused of asking for personal information like driver license number, bank routing number, bank account number or the social security number from individuals. They also hang up immediately if they are refused personal information that they ask for. Know more.
  • They make harassing calls: Individuals have shared cases of TRS Recovery Services fraud, saying that, the company not just calls people for the wrong reasons, but they are also unsuccessful in assisting customers when called back. Individuals calling this company get a recorded message that fail to lend proper support. Find more details.
  • No proper address: Customers have complained that there is no proper TRS Recovery Services contact information where they can send payments or get in touch with the company. Payments made by customers had been returned and TRS Recovery Services asked for information of their personal checking account instead in order to withdraw the due amount. Get more details.
  • Charge undue amounts from customers: Individuals have complaints against TRS Recovery Services saying that they are not clear about the money they charge from customers. Customers are not informed about extra charges that the company makes (if any). Know more.
  • Threaten customers: TRS Recovery Services complaints made by customers reveal that the company threatens its customers. In addition to calling individuals for fake debts, they also accuse customers and threaten them. Get more information.
  • Using pre-authorized checks without informing: Customer complaints against TRS Recovery Services reveal how they withdraw money from their customers' banks using what they call a pre-authorized check. They take away the money even from those individuals who may not be aware of the existence of the company. Get more details.

Since the company is a part of First Data and works in affiliation with TeleCheck, you may contact them for TRS Recovery Services phone number.

The Debit Card and ATM Help Desk number at TeleCheck is: +1 800-778-4804

It is very important that you are aware of your rights as a debtor. Go through the Fair Debt Collection Practices Act (FDCPA) to find out how you can be protected from such companies. Beware of TRS Recovery Services scam and also check with the Better Business Bureau for further complaints.

A few months ago I began receiving numerous letter...
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A few months ago I began receiving numerous letters from a "TRS Recovery Services". Each letter had a different reference number and a different debt amount. The company they pretended to be collecting for was Wal-Mart which they likely thought would be easy since "everybody shops there". The mistake they made however was that I don't shop there and therefore knew these claims were fraud. Moreover, I get a credit report twice a year and know all my debts. When I called TRS Recovery Services collection agency to know what this was about on FOUR separate occasions they refused to work with me unless I gave them either my drivers license number, bank routing number, bank account number or social security number! Upon my refusal they hung up on me everytime. I have spoken to WalMart as well as my back and have confirmed that I do not have any unpaid dates therefore these are con artists making false claims against me. Now they even have a fake law agency threatening to take legal action if I do not pay them only this time it is for one reference number and amount instead of the multiples like before. I've contacted my Attorney General and have yet to hear back on the matter. What else can I do to stop TRS Recovery Services scam?

im dealing with the company myself. telecheck purcheses the bad checks and they assing trs recovery to collect which is owned by telecheck.. i wouldnt pay them a dime send them a debt validation letter certified with return recipt.. there are some letters on the forms that you can copy paste.. the rule is if they cant validate they cant collect

Sub: #1 posted on Wed, 04/25/2007 - 12:47

perry968 perry968

(Posts: 234 | Credits: 81.56)

What the hell are TRS, calling like they are some federal department. There's got to be a way to close down these false agencies. Can someone give me the TRS Recovery Services phone number?

Sub: #2 posted on Wed, 05/09/2007 - 04:38


My Bank withdrew money from my checking account yesterday and made a payment to TRS RECOVERY SERVICES, inc. in the amount for $25.00 for an ECA Return Item. What is this all about? It also says to charge to the account od D/036199. It was a paper check sent to my bank.

Sub: #3 posted on Thu, 08/02/2007 - 21:03


In addition to sending the certified mail DV letters to TRS Recovery Services, inc, you all need to contact your state's Attorney General regarding these people. If you can prove that they do not legitimately hold a debt that you created, and they are taking money from your bank account without authorization, it is theft and fraud, plain and simple. And then, slap your bank back into place as well, for allowing a fruadulent withdrawal from your account without your authorization.

Sub: #4 posted on Thu, 08/02/2007 - 22:53

skydivr7673 skydivr7673
Moderators Cum Industry Expert
(Posts: 2037 | Credits: 579.66)

Skydivr is right. I might add that you should file a complaint with your bank. By law they must investigate any unauthorized debits. If they don't, you can sue the bank.

Sub: #5 posted on Thu, 08/02/2007 - 23:56

Law Student Law Student

(Posts: 1186 | Credits: 173.56)

This agency calls me twice a day on my cell phone asking for some Valencia, Hector and leaves messages in regards to this person owing them money. I'm tired of these messages. Trying to figure out how to block them. I tried calling them back today to protest and the recording said they couldn't assist me and goodbye! Is there any TRS Recovery Services contact information where I can write to them?

Sub: #6 posted on Thu, 08/09/2007 - 04:29


Get their street address and send a cease communications letter to them (registered return reciept).

Sub: #7 posted on Thu, 08/09/2007 - 08:13

Law Student Law Student

(Posts: 1186 | Credits: 173.56)

Hi Bigdog
LawStudent is correct. You can stop TRS Recovery Services Inc by sending the CA a cease and desist letter. Once the debt collector receives the letter, he can not contact you in any form. However, the debt collector can contact you once after receiving the letter, that too in writing, to notify you about their future actions- whether they will stop all collection efforts or will take a legal action against you. Always remember to send the letter via certified mail with a return receipt requested and keep a copy of the letter for your records.

Take care

Sub: #8 posted on Fri, 08/10/2007 - 13:54

Good Nelly Good Nelly
Industry Expert
(Posts: 2659 | Credits: 531.75)

Bigdog... I'm getting the exact same thing from TRS Recovery Services Inc... cals for an Olga with the same last name as me... 2-3 calls a day asking about the debt; I've told them there is no Olga here, and when I tried the 800 number, all I got was an automated service with no way to talk to a live person;
Please post here is you have any luck... as will I;

Good luck to us both,

Dave In MI

Sub: #9 posted on Sat, 08/11/2007 - 06:19


Bigdog... good news I think; I found a different TRS Recovery Services phone number - (800) 366-1049; I called this number and got a live person immediately; I gave them the reference number they had been leaving in the voice messages; They asked if I knew an Olga; I told them I did not; They asked for my phone number and they said they would remove me from the call list... we shall see;

Dave in MI

Sub: #10 posted on Sat, 08/11/2007 - 06:30


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