Good afternoon. Back in March I received a collection letter from Resurgent Capital. I sent them a debt validation letter that I found on this site. I sent it US mail return receipt and did get the green card back. About a week after I received that back I got a letter from them saying they "were in receipt of my inquiry and are investigating my claim." OK. Five months go by and I have heard nothing.
In todays mail I get a letter saying that "Information you provided has been forwarded to the customer service department for research. However, we have been unable to contact you to discuss this account. If we are unable to establish contact within 30 days from the date of this letter, active collection efforts wil resume on your accout. Please contact us at 1-866-464-1187 so we may update your contact information and assist you in resovling this account."
I am not sure what I should do now. I am sure I do not owe this debt they say I do. I have not provided them any information. Any suggestions?
By signing up a debt counseling session, your provided details (Name, Email ID and Phone No.) will be forwarded to the company advertising on the DebtCC. However, you have no obligation to use their services.
Some creditors and collection agencies refuse to lower the payoff amount, interest rate, and fees owed by the consumer.
Creditors/collection agencies can make collection calls and file lawsuits against the consumers represented by the debt relief companies.
Debt relief services may have a negative impact on the consumer's creditworthiness and his overall debt amount may increase due to the accumulation of extra fees.
The amount which the consumer saves with the use of debt relief services can be regarded as taxable income.