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Regent Asset Management Solutions - Does this CA really scam you?

Regent Asset Management Solutions is a collection agency (CA) headquartered in Denver, Colorado. Many comsumers have shared their experience in dealing with this company. Read through the topics given below to learn what these consumers have to say about this CA.


What are the Regent Asset Management Solutions complaints?

Most consumers have complained that their experiences in dealing with this collection agency have not been very good. Some of Debtcc's guest and member complaints are:

  • Collection on accounts that have been paid off and closed: Some consumers have complained that this CA comes after you to collect on accounts that have been closed. One consumer said that Regent Asset Management Solutions came after him to collect on an old US Bank account which was paid off, closed, and he had the closing account statement showing a zero balance. Find out more
  • Collection on false accounts: One person alleged that this collection agency called him to collect an old account that was supposedly opened in 1984, the year the consumer was born! Learn more
  • No verification of the debt: One consumer claimed that the collection agency tried to collect an old US Bank account that was closed. When he asked them to verify the account they refused to do so and threatened to take him to court. Find out more
  • Calling family members and threatening them: A military officer posted in Afghanistan said that the CA called his mother for one of his old accounts and asked her to pay it off. The company representative also threatened to have the office demoted and garnish his accounts. Learn more

When you are dealing with Regent collection agency, you may think "Is Regent Asset Management Solutions a scam company?". Well, whenever you deal with any collection agency, similar questions may come to your mind regarding the legitimacy of the company.

How do you know if a CA is a scam company?

Use these tips to find out if a CA is a legitimate company:

  • Check your credit report: Whenever a CA contacts you, you should always check your credit report. A valid collection agency will report the debt to the credit bureaus, while a scam company will not be able to do so.
  • Check the phone number: When a legitimate collection agency contacts you to collect a debt, they will always leave you a contact number to call them back. If the CA does not provide you with their contact information or gives you an invalid phone number, the chances are good that the call is a scam.
  • Send a request for validation: When the CA asks you to pay off an old debt, send them a validation letter and request the name of the original creditor. Under the FDCPA, the CA is required to provide this information if you request it.
  • Review the validation: If the CA validates the debt, they will send you proof of the account with your name, Social Security Number, the name of the original creditor, and all the rest of the information you need. If the CA does not provide you with this information or gives you the name of a creditor that you have never heard of, then proceed with caution.
  • Check if the CA is licensed: Check with your state's business licensing agency to make sure the CA is licensed to do business in your state. If the company is not licensed, then they are doing business in your state illegally.

The following details could be used if you need to contact Regent Asset Management Solutions:


Address:

Corporate Headquarters

Regent Asset Management Solutions, 7290, Samuel Drive, Suite 300, Denver, Colorado 80221.


Phone: 303-487-5400 Or Toll free: 877-591-0838


Fax: 303-297-9140

i received a call from 866-847-4539 yesterday with...
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i received a call from 866-847-4539 yesterday with no msg---then again today wth no msg---when i call the number a recording says you have reached the legal department of regent asset managemtn solutions then sayd if you would like to make a payment u can go to a website they list, or there is an option if u have recently been given a garnishment on ur payroll or bank account or u can hold for a rep....anyone know anything about this place....i have nt recieved any letters and have not heard of this comp b4 or been left a msg.....




Regent Asset Management Solutions is a collection agency. I think that you should check your credit report to see whether the CA is listed there or not. If they are listed there in your report, you should send them a DV letter by certified mail with return receipt requested. If you do not find them in your report, they need to send you the details of the debt within 5 days of initial communication by phone in order to start the process of debt collection. Moreover, the CA can never garnish your wage without a judgment.

Sub: #1 posted on Wed, 06/17/2009 - 02:41

SC SC
Moderators
(Posts: 3673 | Credits: 370.75)

I have been having many problems with one of your employees he lies and takes money from my husbands bank account without permission

Sub: #2 posted on Thu, 07/02/2009 - 13:19

Unregistered


I have requested a few times, twice by email, and while on the phone for them to give me some sort of document varification about the debt. The guy told me he would provide it in court, for me and the judge. If I request that information, does he have to give it? Or can he wait til court?

Sub: #3 posted on Tue, 07/21/2009 - 11:07

Unregistered


Today, a representative from the agency contacted me, demanding that I have to pay 1600 immediately, otherwise I will loose 4000 if I go to court. The problem is that I did not receive recently any letter from this person. How I can be sure that information given to me is correct and that I speak with legitimate representative and not with some scam person. Does anyone know if it is a Regent Asset Management Solutions scam? Is it possible to retrieve any paperwork regarding the matter?

Sub: #4 posted on Fri, 07/24/2009 - 14:26

Unregistered


I just talked to someone there today about an old US Bank account (and recorded the conversation - go Press Law for teaching me something!). I immediately asked for the proper address to send my DV request. The guy kept trying to side track me from that goal, and then proceeded to inform me that it would do no good to send the request as their "legal department" is representing another collections agency (apparently I had them confused with a third party collector) and my DV request would have to go to them and the 30 days for their required reply had expired two years ago. I told him that was fine, but I'm sending it anyway. First, it seems odd to me that their "legal department" would represent another collections agency and then contract out to this D. Scott Carruthers guy, who will most certainly have to contract out to a local lawyer (as he's not licensed in my state). Second, I explicit told them that I would be more than happy to repay an debt that I owe to them if they can verify the information. 'Anthony' (let's face it, that's not his real name) then told me that he doesn't have to and he's showing me some kind of courtesy by allowing me the opportunity to pay the debt TODAY to avoid going to court. Strange that it has to be "today." Then I said, "Okay, send me a written agreement stating this settlement is legit and go ahead and send you a cashier's check or money order." Nope, apparently they only take account numbers, credit/debit card info, etc. over the phone. Okay... now that immediately said "scammer" to me. So tomorrow, I'm heading to our local US Bank branch to find out what is going on and who this "other collection agency" is and if Regent is actually representing them. This is just a total pain my @$$ right now, but it will be very interesting at the least to see how this pans out.

Sub: #5 posted on Mon, 07/27/2009 - 21:53

Unregistered


I just talked to someone there today about an old US Bank account (and recorded the conversation - go Press Law for teaching me something!). I immediately asked for the proper address to send my DV request. The guy kept trying to side track me from that goal, and then proceeded to inform me that it would do no good to send the request as their "legal department" is representing another collections agency (apparently I had them confused with a third party collector) and my DV request would have to go to them and the 30 days for their required reply had expired two years ago. I told him that was fine, but I'm sending it anyway. First, it seems odd to me that their "legal department" would represent another collections agency and then contract out to this D. Scott Carruthers guy, who will most certainly have to contract out to a local lawyer (as he's not licensed in my state). Second, I explicit told them that I would be more than happy to repay an debt that I owe to them if they can verify the information. 'Anthony' (let's face it, that's not his real name) then told me that he doesn't have to and he's showing me some kind of courtesy by allowing me the opportunity to pay the debt TODAY to avoid going to court. Strange that it has to be "today." Then I said, "Okay, send me a written agreement stating this settlement is legit and go ahead and send you a cashier's check or money order." Nope, apparently they only take account numbers, credit/debit card info, etc. over the phone. Okay... now that immediately said "scammer" to me. So tomorrow, I'm heading to our local US Bank branch to find out what is going on and who this "other collection agency" is and if Regent is actually representing them. This is just a total pain my @$$ right now, but it will be very interesting at the least to see how this pans out.

Sub: #6 posted on Mon, 07/27/2009 - 21:56

Unregistered


Guest,
You needed to Dispute the Debt by mail within 30 days of receiving the original letter from the debt collector. So if they take you to court, File a Motion for Discovery where they would have to prove the debt.
Natalia,
I agree. They are required by Federal law to send you a "dunning letter" in the mail, telling you the original creditor, and where you need to mail your Dispute. Don't verify ANY information with them except your mailing address, and if they do not send you the Federally required paper, then yes, assume they are a scam. File a Regent Asset Management Solutions complaints with the FTC, the FCC, and your State Attorney General. If they keep bugging you, you may wish to contact your local phone company to see if you can have their number blocked.
Mox,
As I said to Guest above, they are REQUIRED to send you a letter in the mail which will have the info for Disputing the alleged debt. No letter? Assume it's a scam and react accordingly.
DEFINITELY get any settlement agreement in writing before you pay a dime!

Sub: #7 posted on Tue, 07/28/2009 - 01:34

Chrys Henderson Chrys Henderson

(Posts: 2532 | Credits: 173.73)

I just recieved a call from regent telling me i owe over 500$ an old us bank account. I tried very hard to get any info i could on the bill /what info he had but "Mr cox" could not provide. Now when i was with us bank they were not the best bank to be with and that is exactly why i closed out of the account. So i called the local brach and recoveries department and according to them I have no charges or fees on this 2 year old account. Closed out clean.Called regent with this info and asked them to send me any verification on their end and he said " there is no guarantee that u will recieve a letter but u will be taken to court." What do I do ?? Is regent asset management solutions legitimate or am I being screwed? Not competent on todays credit laws or any thing like that but I think the vibe is scaming .....any thouhgts

Sub: #8 posted on Fri, 07/31/2009 - 07:52

Unregistered


scammers.try to get anything from us bank stating that you closed the account clean.then send a copy of this along with a complete C&D letter.send it certified mail return receipt.they mentioned court to scare you into paying.get the letter or what not from us bank and watch the humanoids squirm.

Sub: #9 posted on Fri, 07/31/2009 - 08:03

paulmergel paulmergel
Moderators Cum Industry Expert
(Posts: 15506 | Credits: 1356.56)

They just called us saying we owe $700+ for an old usbank account that was opened in 1984...I told him I was born in 1984 and don't think I opened an account as a newborn. He said, "Oh you were, well..umm...blah blah blah" Caught you in your SCAM SCAM SCAM!

Sub: #10 posted on Mon, 08/03/2009 - 12:44

Unregistered


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