Frontier Financial Group or FFG and Associates is a collection agency headquartered in Nevada. A lot of consumers have complaints against FFG & Associates. According to a consumer, the collection agency has called him regarding a debt that has already been paid off. If you want to know more about the common grievances against FFG $ Associates, glance through the sections below.
Common grievances against FFG & Associates
Several consumers are totally dissatisfied with this collection agency (CA) for various reasons. Some of the most common grievances are discussed below:
Try to collect on paid-off accounts: A consumer complained that the collection agency tried to collect on a payday loan which has already been paid off long time back. He was told that he owed $733 on an account. However, according to the consumer, the original loan amount was either $480 or $520 and he has paid it off entirely. Find out more
Threaten to garnish wages: Another consumer accused FFG and Associates of making threatening calls. The collection agency threatened to garnish his wages if he did not call them back within 24 hours. The collection agency didn't send any debt validation letter or email to the consumer. Here's the details...
FFG and associates scam: One consumer complained that the collection agency sued them an account that was already paid off. The consumer had all the payment documents with him. Learn more
Use fake numbers: A consumer complained that the collection agency uses fake numbers. The collection agency called him and said that they were calling him from one of his friend's number. But that was completely untrue. The collection agency continued to call him twice a day even after being told to stop calling. Check out the details
Call consumers regarding a non-existent check: The collection agency often calls consumers for checks which are non-existent. One such consumer said that the agency called him regarding a check, which he has never written. Learn more
Call at work place: Another consumer accused FFG and Associates of making calls to his office repeatedly. Under Federal law, they are not entitled to contact a consumer's office/ employer more than once. So, the CA is violating the FDCPA laws. Find out more
Behave rudely: A consumer said that the collection agency behaved very rudely with him. He said that a lady from the agency called him and started abusing him verbally. Learn more
What to do if FFG & Associates contacts you
If the FFG & Associates collection agency harasses you, you can take the following steps:
Ask them to validate the debt: If a collection agency calls you and says you owe a loan, don't give any money straightaway. It is essential to check whether you owe the debt in the first place. So, request the collection agency to send a debt validation letter. They are required to respond to you within 30 days.
Record all the conversation: If a collection agency contacts you regarding a debt, record all the conversations you have with them. For example, if the collection agency behaves rudely with you, it will be possible to prove it in the court easily. If the CA tells you that you owe a loan triple the amount of what you borrowed, then an intelligent move will be to terminate the call immediately.
Don't respond to an unknown number: You may find a message (in your answering machine) from a collection agency regarding a verification of a non-existent check. In such a situation, it is better to not call back. It is a tactic used by the CA to scare consumers into calling back thinking their identity was stolen.
Send a Cease and Desist letter: You can send cease and desist letter to the collection and request them to stop communicating with you. It is also better to keep a copy of the letters, complaints, and relevant documents with you. The reason is, if the CA sues you, you can show these documents to the court.
Make a complaint with FTC: If find that the collection agency is violating any of the FDCPA (Fair Debt Collection Practices Act) laws, file a complaint with FTC. You can even contact your State's Attorney General.
Contact details of FFG & Associates
You can contact FFG & Associates at the following address
Frontier Financial Group Company Address: 1291 Galleria Dr. #170 Henderson, NV 89014-8635
Phone Number: (702) 586-4444
I received a message on my cell and at work from a...
I received a message on my cell and at work from a Joseph stating he was trying to contact me about a check that I wrote and needed to verify some information with me for security purposes. I am not sure how to respond to this because I have not had a checking account in over a year. He sounds american and the caller id is from somewhat local area(about 1 1/2 hours away) with a call back #866-443-6985. I thought I would investigate a little before calling back since I have been having serious issues with scammers out of india harrassing me at work and on my cell and I am having troubles getting them to stop. Any input would be greatly appreciated.
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