800-962-9898 - is this number belongs to ACS?
On 6/10/09 Joseph called my home looking for either me or my husband. My babysitter told him that we were not home that she could take a message.
He then told her that she "probably knows what this is about" and then asked if she knew how to get a hold of us. She explained that she had our cell phone numbers for emergency only. He then asked her for the numbers and our place of employment. She stated she wasn't comfortable giving out that information and he told her that "it's okay, I won't tell them I got it from you. I don't want to lose my job either."
She continued to tell him no, and he continued to pressure her. She's my 16 year old babysitter, not an adult, and certainly not allowed to give out my information to anyone who calls and asks for it.
Finally he left her the phone number 1-800-962-9898 x231. She called me at work, frantic and upset that something was wrong. After I calmed her down she told me the whole story.
I called ACS and first spoke to an operator then was transferred to a supervisor at extension 249. He said he name was Thomas and wouldn't give me a last name. I explained the situation to him and he refused to address it. He just wanted my checking account numbers for a payment. I again, stated the problem and reason for my call, and he said he didn't see where harassing a 16 year old girl is a problem! Then he asked me to set up a payment.
I explained to him that I was at work and didn't have time. I offered to contact him back at 5pm when I would get home. I was told that he was marking me down as a refusal to pay. I told him I am NOT refusing, I'm just telling him I can't do much from work when I'm not suppose to be on the phone in the first place.
After I told him that again, he started yelling at me. Telling me that I am refusing to pay, that he's marking it down as a refusal and nothing I say will change that. He was raising his voice and screaming at me over the phone. And this is suppose to be a supervisor! I then told him that myself and my husband can ONLY be contacted at our home number. He asked me to give him our places of employment. He said he'd hate to have to search for the number and THEN call and talk to our bosses. I told him AGAIN that we are not allowed to receive phone calls at work.
As soon as I hang up with him, he calls my husband at work. After I had just told him we are not allowed to receive personal calls at work. So, obviously he had the number all along, so I'm not sure why he wanted me to give it to him again. My husband told him AGAIN (this isn't the first time ACS has called him at work) that he can't receive calls at work.
These people have already called my parents (I haven't lived with them in 7 years), my grandparents (I've never lived with them), and my husbands place of employment. Today makes about the 10th time I've had to call and tell them that they may only contact me at home. Period.
I just filed a complaint with the BBB and my local State Attorney General. Other than that, I'm at a loss.