Windham Professionls via Ai Tuition
I started going back to school in October of 2006 and signed with Sallie Mae since that's what they recommended. After the first two weeks of going I get a call from Sallie Mae saying that they needed a co-signer so I got one. After getting one, they called me and said that they needed to talk to the co-signer because there was a "red flag" on her report (they really didn't specify) and when I told them that she could not speak fluent English, they told me that all I would have to do is put her on the phone and they'll ask her a question or two and then I can translate for her. Well, when I did do that, they told her that I would have to call them, and it went around and around like that for a week.
I told my financial aid 'counselor' and he had stated that I should NOT worry about it and that HE would take care of it but at the end, he did absolutely nothing! He didn't give me any other options, such as if I had withdrawn, I wouldn't of had been stuck a tuition of over $7,000 for a quarter.
So as the quarter ended, I didn't hear anything from their billing/accounting department and when I called and asked about my account, they told me that they tried notifying me to no avail so they went ahead and sent it to collections. Now mind you, I didn't receive anything. I didn't get a phone call, mail, e-mail. They had all that information readily to them. In fact, all of my instructors had those information as well.
I called the collection agency that they said it was at and I told them the situation and they were more then willing to help me set up a payment plan with them, until recently. And to keep you up to date, this was last year in April.
I get a call from them a few days ago, and the rep that talked to me started off sounding really hostile and irate. He threatened me, and then went on belittling me and educating me about collection agencies and how he handles over an average of 3,000 accounts a day with over 300 different schools. I mean, all I did was ask a few simple questions. He proceeded to threaten me and harass me for about 20 minutes before transferring me to his supervisor who then said that my SS# has a 'red flag' on it and if I wanted to do something about it then fork up the $5k+ to them! YES -- I paid over $1,000 to them thus far. He then asked me if I could get a loan or a credit card. What the hell? I could if I would if I didn't have to deal with them at the end. He then threatened me to give him sensitive information (which I stupidly did, because at that point I was just upset and didn't think clearly).
Yes, I wrote down who I talked to, the date, the time, what they said, what they threatened to do. I've only contacted my attorney general and the FTC. I'm not sure if the BBB will do anything.
I feel like the school I went to should of notified me and if they weren't in such a rush to have my money in the first place when I told them that SM couldn't give me a loan, and give me other options, maybe I wouldn't be in this mess. I feel like they're partial to blame for this, and that Windham 'Professionals' didn't need to go out of their way to do this. Did I mention they didn't say the mini-Miranda UNTIL the end?
I'm just frustrated, depressed about this, and just wondering what else I can do, and how I can do it.
Any help would be appreciated.