Ace Cash Services - Consumer complaints and solutionsRate This Article:
Ace Cash Services is a cash advance or payday loan company. Consumers seem to confuse Ace Cash Express (another payday lender) and Ace Cash Services because of the similarity of their names. But members posting in this community have confirmed that Ace Cash Services is not an affiliate of Ace Cash Express. To avoid such confusion you should insist on receiving a copy of the loan contract from the company.
What the consumers have to say about Ace Cash Services
In this community, consumers have shared their varied experiences with this payday loan company.
According to some, dealing with Ace Cash Services is a pleasant experience. They were treated well by the Ace Cash representatives and also got the money they needed. But some of them have also had experiences that are quite the opposite.
- Receiving a loan without applying for one: Customers have experiences where they have received loans from this payday lender when they haven't applied for one. According to a moderator, Ace Cash receives leads about prospective borrowers from third party internet payday sites that act as brokers when consumers post their information. Another consumer received loans from both Ace Cash Services and Ace Cash Express without signing any loan contracts. Know more...
If you receive any unauthorized deposits from the payday loan company, you should consider reversing the payment and closing the bank account to protect yourself from getting debited by the lender.
- Debited account without depositing: One consumer complained that Ace Cash Services tried to debit his account without even depositing the money to it.
According to a father, Ace Cash Services debited the account of his son without any apparent reason and then credited back small amounts to it. Know more...
- Ace Cash is difficult to contact: One consumer has stated that he had a hard time in contacting Ace Cash Services who kept debiting $50 from his account every two weeks to renew the loan. He tried to contact their customer care department to suggest that he has already paid more than the initial borrowed amount through charges and fees but got put on hold. Find out more
- Ace Cash is not afraid of violating laws: It seems that the payday loan company isn't afraid of violating the law as well. They threatened to arrest one customer's spouse when she told them she couldn't repay the loan. Learn more....
How to protect your account when there is an unauthorized deposit from Ace Cash
If you find unauthorized deposit from Ace Cash, you should contact your bank immediately and have the money reversed.
Next, you should close the account and open a new one. If closing the account isn't an immediate option, you should put a stop on withdrawal to prevent Ace Cash Service from debiting your account.
Some consumers have been successful in getting Ace Cash Services to reverse unauthorized deposits made to their accounts by directly contacting the lender. You can contact Ace Cash Services by fax or telephone at :
The address of their office is,
Ace Cash Services
3531 P St NW P.O Box 111
Miami, Oklahoma: 74355
4601 College Blvd Suite-200
Shawnee Mission, Kansas: 66211-1650