MRS Associates Inc - Are consumers satisfied with their service?
I'm seeking advice on how to deal with MRS associates collections when threats have been made. Here my situation.
I divorced 1.5 years ago from my husband and was contacted via email from him with the question if I know of an account opened linked to one of my previous addresses because payments have been made from there (how do you proof something like this?) but opened with his SSN.
He also asked me to contact MRS associates collection, since an amount of about $1,700 was very delinquent. So I did - and was immediately accused of identity theft and fraud. The representative accused me or my former room-mate of stealing my ex-husbands SSN and either I did it, or I'm covering for another person. I have stated that this is absurd and asked for an acct #, asked when the account was opened, closed, what charges were made and tried to find out if this is maybe one of the accounts he had opened and I am on there as the other card-holder. No information was given to me, just the advice to respond by monday and give them information of who did it, otherwise they'll order the records (shouldn't they do this before they asked to be contacted, also - aren't they supposed to send a letter first?) and someone will go to jail, and they also said it'll be me.
I'm confused and am trying to find out what is going on. They replied that this has nothing to do with anything we have once shared or opened together and I should come forward. Then they quickly said that they don't want to waste their time any longer and hung up on me. Any advise? This is absurd - I've emailed w/ my ex-husband and he stated that he has no idea of what's going on, he's as bummed as I am but doesn't want his credit to be ruined. I would appreciate any feedback, since I fear that the nightmare has only begun.