IQ Data International aka Rent Collect Global is a Washington based collection agency specializing in third party debt collection for the property management industry. The Better Business Bureau (BBB) does not accredit them although they currently hold an A+ rating. In the last 3 years, the BBB has received a total of 167 complaints from consumers relating to their service and collection methods.
Consumer opinion of IQ Data International ranges between positive to outright troublesome. Here is what some of the other community members have to say about them:
Collection calls were generally not rude or offensive. Some consumers did complain that callers refused to divulge any information related to the debt unless debtors provided their social security number.
Collectors tended to ask personal questions and requested information that were not always in line with best collection practices.
IQ Data does report to the major credit bureaus on the accounts they have in collection. In some cases, the information is not always accurate and consumers have faced future problems with renting or leasing apartments.
Consumers have complained that the collection agency sometimes provides inaccurate information which is not in the best interest of the debtors. They refuse to provide any contact information for the original creditor and falsely claim that consumers do not have the right to request that information.
Consumer complaints against this company state that on multiple occasions and even after having paid the debt, the collection agency failed to provide them with paperwork to show that the debt has been satisfied.
Consumers contacting the agency and requesting account information or due paperwork are often put on hold or forwarded to voice mail.
If you are having trouble with this collection agency and wish to contact them in any manner, you can use the following information:
I Q Data International Inc DBA: Rent Collect Global PO Box 3568, Everett, WA 98213-8568 Phone: (888) 248-2509
(888) 248-2509 ext 1261