Protocol Collection agency
Hi, I have just received a call from Protocol collection services advising me that a charge card that i had opened 4 yrs ago has been referred to them. They could only provide me with the amount owed and how mucg i could settle for. I have tried contacting HSBC but i get no help from them either. HSBC does see where i called to cancel my account but obviously they had not( Kicker: After the call i made to them in Jan '06 i never recieved an invoice or collection notice to date) So in turn i beleived it was cancelled and taken care of. What should i do from here?