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Collect America: 4 Steps to tackle collection calls and letters

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Collect America, better known as SquareTwo Financial, is a financial organization based in Denver. The company purchases debts from the biggest creditors of the country and then collects payments from people. The company deals with several types of consumer accounts such as secured debts, retail accounts, credit cards, credit lines, etc.

Collect America - What community members have to say about them

A lot of community members have dealt with Collect America. They have shared their experience and feedback in forums. Read along to know what the community members have to say about the company.


  1. Scare tactics: A community member has opined that the company uses scare tactics to get money from consumers. In several cases, the debt has been paid long time back, yet the company calls consumers for payments. They are also accused of having wrong information about the consumers.
  2. Vague information: A member has complained that the company does not give the correct contact information. Apparently, the company sends papers which inform that they are only safeguarding the privacy rights of the consumer.
  3. Useless collection calls: A consumer received a call from Collect America one day. The consumer couldn't receive the call. When the consumer called them during the night, all she heard was an automated voice demanding to know her SSN and account number. The consumer din't give any information and called back in the next day. The company couldn't give any information about the consumer.
  4. Letters regarding invalid debt: There's yet another complaint regarding the Collect America company. The company sends letters to consumers regarding invalid debt. A consumer received letters for 4 years regarding a debt of a person who didn't live in his/her house.

There are several other complaints against the company. For instance, the company sent a letter to a consumer who had discharged all his debts through bankruptcy. Another consumer said that he received letter from the company regarding the debt of his deceased mother. The funny part was his mother had left the world 10 years ago.


Tips to deal with Collect America

If you're receiving several letters from Collect America regarding debts, then follow these tips to deal with them smartly.

  1. Don't reveal your SSN number: Don't reveal your SSN and account information over the phone. It'll be a mistake to reveal your confidential information over phone since the company may use it to harm your financial life.
  2. Send a Cease and Desist letter: If you're receiving letters from Collect America regarding an illegitimate debt, then check out the sample Cease and Desist letter and send it to them via certified mail.
  3. Contact the State Attorney General: If the company is harassing you regarding a debt, then feel free to contact the State Attorney General as soon as possible. The State Attorney General's office will investigate the case and take the desired action.
  4. Notify your bankruptcy attorney: If you're receiving calls and letters regarding a debt discharged through bankruptcy, then notify your attorney regarding it. The attorney will tell you about the steps you need to take to handle the matter.
Collect America – Contact details

Collect America Aka SquareTwo Financial

4340 S. Monaco, Second Floor

Denver, CO 80237

Toll Free Number: 877-304-0146



jbtemtp

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Sub: Collect America: 4 Steps to tackle collection calls and letters
Tue, 10/09/2013 21:31

Anyone hear of these people before? I got a letter in the mail today which is a Notice of Privacy Policy of CA Holding, Inc. I found out there name is Collect America. This letter talks about Security Standards and sharing information they collected. Anyone ever get this letter? Could they have bought my debt from Zwicker and Assoc.? I am confused.



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Sub: #1 Generally, it means at some point you defaulted on a loan, whethMon, 11/26/2012 - 21:06



Generally, it means at some point you defaulted on a loan, whether secured or unsecured (like a credit card, personal loan, a repo'd car loan, etc). The original lender has already written the debt off as a loss. Outside companies, often buy these written off debts at pennies on the dollars and attempt to collect on them. Any money they collect is their profit. There are certain notices, like of privacy, they must send to the last known address. One reason to notify you of the privacy acts, but two, and mainly to, to try to track you down. Trashing was good-assuming you dont want to resolve the debt. If you're working an "over the table job" and they find you, they will or can pursue to garnish your wages (with the right legal steps). That's when you'd get the details of who the original lender was. You did well by trashing it. F*ck'em. Haha. Unless you're trying to fix your credit, different story then.


Unregistered

Sub: #2 replyTue, 10/16/2012 - 12:59



I just got one also, do not know who they are so I am throwing it in trash.


Unregistered

Sub: #3 so who was the original debtor?Wed, 10/10/2012 - 15:28



You would think that the original source of the debt would appear somewhere on the mailed document.


Anna Sweeting
Anna Sweeting
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Posts: 1830
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Sub: #4 If your mother was one of the owners of the property and if you Mon, 12/27/2010 - 01:59



If your mother was one of the owners of the property and if you did not remove her name from the property deed, then the lender can send the notice addressed to your mother.


Unregistered

Sub: #5 10 YearsSun, 12/26/2010 - 15:44



Just got the letter at a rental house of mine.
Funny thing though, it's addressed to my mother who has been deceased for ten years now.


Anna Sweeting
Anna Sweeting
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Posts: 1830
Credits: 27659.2

Sub: #6 Mne... Can you let me know what letter you're speaking about? Fri, 12/17/2010 - 21:52



Mne... Can you let me know what letter you're speaking about?

Mao... If you had included the debt in your bankruptcy filing and then got it discharged, then the debt collector won't be able to come after you. If they do so, it will be considered as fraudulent. You should contact your bankruptcy attorney and check out what steps you can take in this regard.


Unregistered

Sub: #7 :evil:Thanks for the info, just got the letter today, not sure wFri, 12/17/2010 - 15:11



:evil:Thanks for the info, just got the letter today, not sure what its for our who was trying to collect but i filied chapter 7 and been discharged a few months ago- good luck suckers!!!!


Unregistered

Sub: #8 i received this letter too.... how did this "company " get my inFri, 12/17/2010 - 14:53



i received this letter too.... how did this "company " get my information? some one need to explain what this letter means! is the company real?


Unregistered

Sub: #9 yea i got the letter 2 today and since im the only 1 supportingThu, 12/02/2010 - 07:29



yea i got the letter 2 today and since im the only 1 supporting my family of 5 and am on food stamps,with rent at 600.00 daller good luck to these rich bastererd because they got money to have a life wj=hile im slowing going down hill just trying to stay afloat.screw them,thanks to you pepole on here and the encouragement from just reading your posts has helped me not worry about it !!


Unregistered

Sub: #10 This is a off the wall collection agency that uses spam for initMon, 11/29/2010 - 10:07



This is a off the wall collection agency that uses spam for initial contact ignore them completely do not answer tham in anyway/if you had a debt and thay bought the rights to it from another agency you did not pay they bouhtt for pennies on the dollar about no cost at all and will try to cllect the whole debt thats the way crooks stay in vusiness


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